Buy with Confidence – please take the time to read the information below.
Please note that I make one-of-a-kind and limited edition pieces. I try to keep my website as up to date as possible, but as I also sell my work at craft fairs there is always the possibility that the item you wish to purchase may be unavailable. If this should happen I will contact you with 48 hours to let you know and of course to refund your payment immediately.
Packaging. All my jewellery comes wrapped in a beautiful padded satin brocade pouch for you to keep it in safely when you are not wearing it, or as a lovely presentation package if you are giving the jewellery to someone special. The drawstring pouch is lined with small pockets so it’s perfect for taking jewellery with you when you travel too.
Postage. All items are sent via Royal Mail. Postage and packing is £4 to anywhere in the world on orders up to £75 in total value. FREE SHIPPING on all orders over £75. I will post your order to you within two business days of receiving your payment and I’ll send you an email confirmation of dispatch so you know when to expect your delivery. If I am unable to post in the normal timescale I will contact you to let you know.
Customs & Duty. If ordering from outside the UK please be aware that you may be charged import duty or taxes as per the regulations for your country. I have no control over these so please check before you buy if you are unsure.
Your Guarantee. I am sure you will be delighted with your purchase. However if for any reason you are not happy you can return it to me, unworn and in saleable condition in the original packing, for a full refund of the cost of item within 14 days of purchase. Sorry, postage is not refundable. All I ask is that you contact me first by email to let me know the situation so we can see if it is resolvable, and that if you do return any item you send it by insured post.
Safety. Some of my jewellery includes glass elements such as enamel or beads. All the glass is kiln annealed for strength and durability but care should be taken with it. Items with glass or enamel in them are not suitable for children. Enamel jewellery such as rings are not suited to heavy daily wear and should not be worn for things like gardening and doing the washing up!
Payment is via the secure Paypal system. You can pay using your Paypal account or pay by using adebit or credit card. You do not need to have a Paypal account to purchase items from me.